Services

We are committed to providing sound advice based upon your needs and our comprehensive market knowledge. All transactions are processed in Australia Dollars.

Refunds Policy – If a cover is cancelled before expiry of the period of insurance, we reserve the right to refund to you only the net return premium we received from the insurer, and not refund any part of the brokerage or fees we receive for arranging the cover. A broker service fee may be charged to process the cancellation. The insurer may retain a Minimum Premium and this will be detailed in the policy document or policy schedule. All refunds received from insurers will be refunded within seven (7) working days.

Business

Business, Personal Accident, Illness

Farms

Farm & Broad Acre crop, Viticulture, Orchard & Plantation

Workers Compensation

Commercial Motor

Commercial Motor, Fleet, Mobile plant & equipment

Professional Risks

Professional Indemnity, Management Liability & Cyber Insurance

Community Organisations

Community Organisations and Not for Profit

Building & Construction

Builders Contract Works, Liability and Builder's Indemnity

Personal

Car & Home & Contents Insurance

If you cant see the cover that you are looking for, call us anyway – if we can’t help you, we can point you in the direction of somebody that can.

Our Advantages

1

We are brokers, not insurers. This means that we work for you, negotiating with our panel of insurers to get you the best price we can for the level of cover that you need. This also means that in the event of a claim, we are on your side working to help you through the process as quickly and painlessly as possible.

2

We offer more than a “price comparison” service. As a broker, we are assessing your needs and recommending products that give you the cover that you are looking for. If you go direct to an insurer or if you use a price comparison site, you are simply being given a price and a description of cover – it’s tough luck if you make the wrong choice! With us, we are helping you make that choice which means that you are far more likely to get it right.

3

We believe in personal service. We get to know our customers with a view to keeping them for many years. We have an office in Albany that our customers can call into without an appointment whenever we are open for business and we also have Account Managers that will come to you. With us you will be dealing with friendly, well-trained advisors that have years of experience in the insurance industry.