We understand the inconvenience a claim has on your business and on your personal time. As your Broker we will deal with claims on your behalf and ensure that we make the claims process as easy as possible. This includes claims against other drivers for uninsured losses in the event of non-fault accidents. We take the hassle away from you and we are pro-active in getting your claim sorted. We believe that this is when your insurance provider is put to the test and this is why we go to such lengths to make life easy for you.

Once the claim has been lodged by our office we will update you regularly on the progress of your claim and assist with the submission of information and negotiations with the insurer.

Our experience will ensure that we negotiate the best outcome for you with your insurer

Making A Claim

Cars and Motor Vehicle Insurance

If the accident involved another person's car or property, please record their name, address, and registration number.

Remember: Never admit fault or liability with another party in an accident or a claim, this may jeopardize your claim. Simply advise you have insurance and will notify your broker.

Home and Property Insurance

You may be required to proide a quote for the repair or replacement of the damaged item and in some cases, proof of ownership and/or a repairs report. We will discuss this with you and assist you with the process

Workers Compensation

Please contact our office on 9841 4155 or for information on the Workers Compensation Claims Process please read the attached.


Claim Forms

Enquiring about an existing claim

If you’ve already lodged a claim and you require an update on the progress of your claim, please contact our office on 9841 4155 or email us at

Our Advantages


We are brokers, not insurers. This means that we work for you, negotiating with our panel of insurers to get you the best price we can for the level of cover that you need. This also means that in the event of a claim, we are on your side working to help you through the process as quickly and painlessly as possible.


We offer more than a “price comparison” service. As a broker, we are assessing your needs and recommending products that give you the cover that you are looking for. If you go direct to an insurer or if you use a price comparison site, you are simply being given a price and a description of cover – it’s tough luck if you make the wrong choice! With us, we are helping you make that choice which means that you are far more likely to get it right.


We believe in personal service. We get to know our customers with a view to keeping them for many years. We have an office in Albany that our customers can call into without an appointment whenever we are open for business and we also have Account Managers that will come to you. With us you will be dealing with friendly, well-trained advisors that have years of experience in the insurance industry.